Step 1: Download the SoulGen Lite App
Start by downloading the SoulGen Lite app from SoulGen.ai. Visit the website and either click the app link or scan the QR code provided. Follow the prompts to install the app on your device.
Step 2: Log Into Your SoulGen Account on Mobile
To be able to delete your SoulGen AI account, you must be logged in. Make sure you have access to the email, Google or Apple account with which you signed up.
Open the SoulGen Lite app and tap the profile icon at the top left. Then, click the login button and access your account with your credentials.
Step 3: Access Account Settings
Once logged in, tap the settings icon at the top right of the screen. From the menu, select “Account” and then “Delete Account” to open the popup.
Step 4: Request Account Deletion
A confirmation popup will appear when you select “Delete Account.” It will notify you that this action is permanent and all your data will be erased.
Tap “Delete” to confirm and proceed. You will be logged out immediately, and your credentials will no longer work to access the app.
Step 5: Confirm the Deletion on the SoulGen Website
To double-check that your SoulGen account has been deleted, visit the SoulGen website and try to log in with your old credentials. If you see an error or are unable to log in, this confirms that your account has been successfully deleted.
FAQ
What happens after I delete my SoulGen account?
If you delete your SoulGen account, you lose access to your account along with all your chats, creations, and purchase records.
Can I undo the account deletion on SoulGen?
No, account deletion on SoulGen is permanent. Once your account is deleted, it cannot be restored, and your data will be permanently removed.
Do I need to delete the SoulGen app after deleting my account?
Deleting the app is optional, but it’s recommended if you no longer plan to use SoulGen’s service.
Can I create a new SoulGen account after deleting the old one?
Yes, you can create a new SoulGen account, but you’ll need to use a different email, Google, or Apple account since the old credentials will no longer work.
